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⦁ C:\Program Files\Private Internet Access\pia-support-tool.exe ⦁ C:\Program Files\Private Internet Access\pia-service.exe

⦁ C:\Program Files\Private Internet Access\pia-openvpn.exe ⦁ C:\Program Files\Private Internet Access\pia-client.exe ⦁ C:\Program Files\Private Internet Access\tap\win7 ⦁ C:\Program Files\Private Internet Access\tap\win10 ⦁ C:\Program Files\Private Internet Access Here is a list of the files our software uses that should be excluded: You may also need to add our program files as exclusions, this link will take you to a Malware Bytes guide showing how to add file exclusions. These changes save automatically once made. Select the Detection and Protection menu on the left-hand side of the window.Ĭlick into the drop-down menu under the heading "PUP (Potentially Unwanted Program) detections," and select "Warn User About Detections."Ĭlick into the drop-down menu under the heading "PUM (Potentially Unwanted Modification) detections," and select "Warn User About Detections." Right-click on the Malware Bytes icon in your system tray. To resolve this, please follow the steps below: Due to two of the protection systems found in Malware Bytes, it may sometimes interfere with the processes our VPN application requires to operate. If you continue to see this behavior, it may be Malware Bytes that is responsible. One of the last options on that page is, "Reinstall Split Tunnel Filter." Go into our program's Settings menu and go to the Help tab. First, I recommend you reinstall the Split Tunnel filter. I am sorry to hear that your have been experiencing issues with our program.